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User Account Types
PC Chaperone provides two user account type options:
Unique PC Chaperone Users
With this user type a separate PC Chaperone login is required when the computer is started, in addition to any required Windows logon

This user type is ideal if several user logon to Windows under the same account
Mirror Windows Accounts
With this user type PC Chaperone will detect the current Windows user account name and apply the associated security policy. Users will not have to log into PC Chaperone separately from their normal Windows login

These accounts are the actual Windows User accounts created using the Windows tools

This user type is ideal if all users have their own Windows account
Common Problems
1. Most problems occur when the user type is set to mirror the Windows user accounts and the users are not entered into PC Chaperone properly
The symptom of this error is a user whose access restrictions are not being enforced
PC Chaperone provides three tools to help with this problem:
1. When a user account is added to a policy the current Windows user account name will be displayed, as PC Chaperone sees it. This helps ensure the user names are being formatted properly
2. If the current Windows user cannot be found when the user logs in a message will be displayed indicating the error and giving the current Windows user name, as PC Chaperone sees it
3. Confirmation of the current PC Chaperone user and policy in effect can be seen by selecting the User Info option from the PC Chaperone's System Tray Icon. This will also display the current Windows account name, which can be used as a reference if the user information is incorrect
Notes
1. The user account type can be changed at any time
2. Action taken when the current Windows user account cannot be found in PC Chaperone when the user type is set to mirror Windows account names
PC Chaperone has two options that determine the action taken if the current Windows user has not been added to PC Chaperone depending on the Default Policy setting
If a Default Policy has not been set the user will be unable to continue using the computer, unless they are able to provide the Administrators Password
If a Default Policy has been set the user will be able to continue using the computer in accordance with the restrictions that have been set in the Default Policy